RE: (ET) coop parts purchasing

["Elie, Larry \(L.D.\)" <lelie ford com>]

Shannon,

I essentially suggest this option to Bill when I spoke to him over 2 weeks 
ago.  I don't 
tell the list everything I do folks.  I was not specific about who should 
do the 
interaction.  He was not interested.  He claims the debugging problem is 
the biggest one, 
and part returns second.  I told him he didn't have to do returns, or 
someone else could, 
or just not accept any, and he said he doesn't do business that way.  He 
even picks up 
return shipping.  He really doesn't want to do SUPPORT anymore.  BTW, 
folks, good technical 
support runs $85/hr in my area, for a lot of different sorts of 
industries.  He has been 
giving support and consulting for free.  Industrial consultation fees go 
way higher than 
that (but you have to establish yourself to get them).  He isn't willing 
to charge for it.  
I don't think a subscriber fee will work.  He is independent.  I don't 
think this will work.

Larry Elie




-----Original Message-----
From: elec-trak-bounces cosmos phy tufts edu
[mailto:elec-trak-bounces cosmos phy tufts edu]On Behalf Of Mr. Shannon
Aldinger
Sent: Friday, June 11, 2004 9:28 AM
To: Clay Neville
Cc: elec-trak cosmos phy tufts edu
Subject: (ET) coop parts purchasing


Clay,
I think another gripe of Bill's that people calling him complain about the 
prices, shipping, etc. If you or another person could take on the role of 
being out point of contact for Bill, I think that would help.

For example, Bill would have all of your contact info on file. He could 
keep you up to date with any price changes and give you a full price list 
with shipping prices to you. When someone orders parts they call you and 
you give a price of (Your Total Costs + Shipping). Bill gets called say 
every two weeks with an order, and he knows where it's going to go, etc.

I know the above will more a little more pricey than ordering from Bill 
directly. But it saves him a lot of work with individually packing small 
items, and he only has to deal with one larger order instead of say five 
to ten smaller orders. If it saves him enough work/time that he is willing 
to continue in a parts-only capacity, I think it's worth the extra cost of 
being packed / shipped twice.

If you don't have the capacity or time to act as a point of contact / 
reshipper, maybe someone else on the list would take on that role.

Shannon Aldinger


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