(ET) Parts

["Ed Johnson" <ed1520 hotmail com>]

Hi; Awhile ago I posted a suggestion to this ET list about starting a buying 
group for attachments and parts. Well to say the least I didn't get very far 
when I started figuring costs, engineering, quantities etc. I was also 
severely lambasted both on the list and personal emails about supporting 
Technical Service as they already are doing the same thing I was thinking 
about doing. Since then I have noticed a quite a few posts to the group from 
people who critisized me and are constantly looking for a cheaper source for 
parts. I also noticed a gentleman who came up with a schematic for an 
electronic control and the statement was made to make sure and give him a 
few dollars for his time and effort. I wonder how many of us in the group 
send Tech Service some money for the free troubleshooting help they have 
given us through the years.Not many I would guess, I talked to Bob this 
morning and it looks like parts will get to be fewer and farther between. He 
said it is getting to costly to keep on supporting the Elec-Trak and that 
from now on when he runs out of a part he will no longer have it 
manufactured. i asked him how much return he gets from helping people solve 
their problems. He kept track of the calls for a month and out of 74 calls 
for help he got 11 orders for a total 374.00.Some of the calls were even 
returned to the customer costing him money for the call. I also asked how 
much business he gets from people on this list and he said he had no idea so 
I mention some names and lo and behold many people have never even ordered 
anything. Just a little venting, Ed
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