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- Subject: RE: Robinson 253 Projector
- From: "Thomas, Cory" <Cory Thomas tufts edu>
- Date: Thu, 09 Apr 2009 14:39:49 -0400
- In-reply-to: <9544C4F568FAB045BA02DD1742602DEB14AD0DC0@TFTMEXCH1.tufts.ad.tufts.edu>
- References: <20090403155057.6nh842kkm8cg0w0o@webmail.tufts.edu> <9544C4F568FAB045BA02DD1742602DEB14AD0DC0@TFTMEXCH1.tufts.ad.tufts.edu>
- Thread-index: Acm0lYJKzMz2RSTyTZuyROa+V75GyQACFFCQASj9hwA=
- Thread-topic: Robinson 253 Projector
Office Environments tested the system in Robinson 253 this afternoon. Hope and I were present as the technician removed the control panel, tested the power source and tested the connections. The room is now functioning to its full capability with all connections and sound. Please feel free to contact Classroom Support if you have any future concerns. Cory Thomas ITS-Classroom Support 617-927-5141 -----Original Message----- From: Roth, Hope Sent: Friday, April 03, 2009 4:57 PM To: Zachary Amato; Classroom Support Cc: gayle grant tufts edu Subject: RE: Robinson 253 Projector Hi Gayle, Just to reiterate what we talked about when I stopped by, one of the buttons on the wall panel is broken. I pulled the panel off to take a look at it, but it will need to be serviced by the vendor. The good news is, the room is still covered under our service contract. Physical damage is usually not covered... but I convinced them that it should be because there is no outward damage. They will be sending a tech out to take a look at it. The ticket number is 9198. The bad news, the first availability that they have when the room is actually open is noon on Thursday. That room didn't have many open blocks of time, so we had to settle for a later date. I'll try to sneak in earlier in the week to see if we can get some sort of temporary solution. In the meantime, I will send an email out to our list letting people know that the room is currently down for users who need a computer. Best, Hope. ----------------- Hope Roth Classroom Support Tufts University Phone: 617-627-5891 -----Original Message----- From: Zachary Amato [mailto:Zachary Amato tufts edu] Sent: Friday, April 03, 2009 3:51 PM To: Classroom Support Subject: Robinson 253 Projector Professor Gayle Grant ext: 75363 works for the Physics department and the professor who teaches at night (well thursday nights) always messes up the projector and now it does not work. I went over basic troubleshooting but she says it happens alot and she followed the directions but nothing worked. Two other professors also tried to get their laptops to work and got nothing. This is in robinson 253 and she needs it fixed by monday at 9:00am at the latest.
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